Type of text message / SMS 

Communicate with your customer to 

• Confirm appointment, FAQ read more...
• Tell your customer that their vehicle is ready, FAQ read more...
• Send thank you note via template, FAQ read more...
• Write a personalized message.

         Why sending Text message ?

• Communicate fast,
• Open rate 98%,
• Save Time,
• Reduce cancelled appointment ($250/app.),
• Minimized downtime on lift ($2-4/min),
• Communicate with younger crowd,
• Be cool !

             Cool Tip

• Watch a cool demo
• GEM-COM - text message/email campaign - free trial 30 day ...
• GEM-COM - text message/email campaign - order now ...
• Analyze your text message performance FAQ....

Watch a video of a

Procedure

• From the POS, choose an adviser,
• Choose a customer,
• Click on the "SMS" button which is located bellow the "Customer" field.

• Choose "Language" and select a template ( How to create SMS templates - V7.1) or type your own message,
• Click on the green "Clock" icon to send the message,
• Choose "Yes" when the validation message pops up.

NOTE: In order to send text messages to a customer directly from GEM-CAR' POS you need to activate that option in the customer's file - How to activate or disable the SMS function for a particular customer - V7.1 .