Problem: Client discount applies to specific duties

  • Be sure that the specific duty is in a category that is independent of parts and tires (e.g.: 70)
  • Go to the inventory window and click on the magnifying glass to the right of the category field.
  • Be sure that the client does not have a group discount that offers a rebate on the “Specific Duty” category/item.


Problem: Tire discount applies to specific duties

  • Be sure that the specific duty is in a category that is independent of parts and tires (e.g.: 70)
  • Go to the inventory window and click on the magnifying glass to the right of the category field.


Problem: The 2% auto-financing applies to the specific duties

  • Be sure that the specific duty is in a category that is independent of parts and tires (e.g.: 70)
  • Go to the inventory window and click on the magnifying glass to the right of the category field.
  • The “additional margin” percentage must be at 0%.
  • Save.



Problem: Specific duty price always has a red background

  • Be sure that the specific duty has a cost price.
  • Go to the inventory window and add a cost price.
  • Save.


Problem tax

  • Specific Duties are taxable.