Configuration 

• How to change the internet Login for your tire supplier. (ex. OK Tire, Unimax or other)
• How to add a personalized link
• How to add an Internet supplier : Call support for help 1.866-848.8282
• GEM-CAR run transfer from Internet Explorer: how to download the Internet Explorer 11.0 upgrade
• Activate you ALL DATA labor transfer from the  POS
• Activating Mitchell labor transfer 
• Activating Identifix labor transfer 
• Activate your CARFAX VIN decoder
• Activate your NAPA VIN decoder
• How to access other distributor from the POS : using the right click

GEM-CAR offer more than 100 links to online distributor, ask our support team for help. Your banner program will always be the default link in your POS.

How to

• Transfer part from the distributor web site to the estimate using their price structure
• Transfer part from the distributor web site to the estimate using the shop matrix 

Common issues

• Transferring parts from the NAPA Prolink site causes problems
• ACL transfer OEM or ACL part number
• Transferring parts that are not in inventory into DAVE or WHI
• How do I get French part descriptions transferred from CARQUEST’s Weblink site
• You can no longer connect to your Mitchell site