How to setup and use the card processing terminal?-FAQs

The card processing terminal simplifies the card payment. It automatically sends the card type used to pay to GEM-CAR (e.g.: Debit, VISA, Master Card, etc....), reducing the risk of errors.

Furthermore, this service is offered to you at competitive rates. For any question, contact us at {fa-phone-square } 1-866-848-8282.

Our terminals are shipped pre-configured. Only a few steps will be required to set it up in GEM-CAR:

+ - IP address of the terminal Click to collapse

Connect a network cable (for internet access) and power to the terminal,
Turn it on by pressing the {fa-power-off } button above the [1] key,
Press the yellow [{fa-long-arrow-left }] button to activate the "Listening" mode and write down the IP address displayed on the screen.
- If you miss the IP address, press the red button,
- Enter the 6-digit code "000000" and press again the yellow button.

{slider=GEM-CAR Configuration}
From the main menu, go to Configuration > Local configuration:

Go to the "General data" tab,
Go to the last section on the right "Payment Terminal",
In the "IP Address" field, enter the IP of the terminal,
In the "Port" field, enter "9999",
Click the disk {fa-save} to save,

the first time, GEM-CAR will ask you to setup the "Card type" of your payment methods that require a card. Make sure to setup all the ones that require a card so you don't see that prompt again in the future.

Click "OK" to continue,

In the top section, select a card-based payment method,
In the bottom section, select the "Card type" that corresponds with payment method selected above,
Click the disk {fa-save} to save,
Repeat these steps for each card-based payment method.

+ - How to use it in GEM-CAR Click to collapse

At the payment window "Receive payment"...

(1) In the right section "Payment terminal", GEM-CAR will automatically insert the invoice amount,
(2) Click the "Send" button to send the amount to the terminal,
(3) GEM-CAR will wait for the terminal to process the payment,
On the terminal, complete the transaction with your customer,

Once the transaction is completed on the terminal, GEM-CAR will automatically put the amount received in the right payment method based on the card type used by the customer,
Close the invoice in GEM-CAR with or without printing.

+ - Transactions list of the terminal Click to collapse

You can see a list of all the transactions from the "Receive payment" window...

Click the "x transactions" button, (x = quantity of transactions),
A section will open below and display the transactions list with the date, card type and amount.

+ - End of day report of the terminal Click to collapse

This report will be printed from the terminal and will include a report of the transactions of the day. Follow the next steps to print it:

From the Point of Sale, click the "F10 E.of D." button (or press the F10 key on your keyboard),
At the bottom left corner of the window, click the {fa-dollar } button to print the report,
The terminal will automatically start printing.