How does the supervisor window work to correct timestamp-FAQs

Because we are all humans, mistakes can happen and your technician might have forgotten to punch at the moment of starting the job or at his pause return, for instance. So for these cases, GEM-CAR will allow you to correct/edit the timestamp of your techs.

From the Punch clock window, click on

on the top right corner.

You will enter to the supervisor window and from here:

1. Select the advisor/tech to edit and
2. Select the date to edit

OR

3. You can check to modify by Work Order if you know the number to edit

Once that you have selected the JOB to edit, you can:

+ - A) Edit the start time Click to collapse

- Click on the Job line
- Click on Start/End
- Enter the new time
- Save

The job line will be marked in ORANGE to let you know at a quick glance that it has been manually modified:

+ - B) Add a new job/internal job Click to collapse

In the event, the technician has forgotten a complete job, you can add it from here. This is also useful to fill the gaps/blanks with an internal job (that you need to create beforehand): for instance CLN for cleaning.

- Click on the + icon
- Enter a job code (previously created in the job list)
- Enter Start & End time
- Save

The job line will be marked in ORANGE to let you know that it has been manually modified: