Entering previous account statement amounts and balances-FAQs

The following procedure is to be used only once:

After you've been trained and practiced
After you (or/and your staff) have became comfortable using GEM-CAR
After you've decided to officially start (GO LIVE) with GEM-CAR.

Step 1 – Gather the information

Have a list of all accounts with balances on hand. Information should include the customer numbers and total amounts due.

Step 2 – Opening customer accounts

Make sure the customers with A/R exist in GEM-CAR, otherwise:

Click the {fa-plus} to create a missing customer,
Enter the customer information in the "Customer Information" tab,
1. Make sure to check "Customer with A/R",
Click the disk {fa-save} to save,

Step 3 – Invoice entries

From the main menu, go to Customer Management > Invoice entries:

(1) In the "Options" section, check the box:
- {fa-check-square-o } "Updated receivables data",
(2) Click the {fa-plus} to add a receivable invoice,
(3) Enter the invoice information:
- Enter a customer number,
  - or click the {fa-search} to search and select a customer,
- Enter an invoice number.
  - You can generate one if you don't have any (e.g.: BAL...),
- Enter a date,
- Enter the balance amount,
(4) Click the disk {fa-save} to save.

{fa-info-circle } Repeat the (2)(3)(4) steps for each invoice and customer.

{fa-warning} If you need to go back to a forgotten invoice, remember to check the "Payables entry to date". However, after you have started using GEM-CAR, you should never have to return to this window.

Step 4 – Validation

From the main menu, go to Customer Management > Reports:

From the Available reports in the left section, select "Account receivable aging",
Select a sort order (Numeric or Alphabetical),
Select a type (Summary or Detailed),
Enter or select an End date,
Enter a range of customers (All customers are included by default)
Click the printer {fa-save} to display the report.