Here are a couple of options:

a) If a job doesn’t have a time, it will show in the list of job from the calendar but not the calendar.


b) Create a new bay/technician called: “Pending Customer” and assigned the job to the bay with or without a time. (-Recommended)

        - TIP : “Pending for Parts” should also be created.


c) Use the "propose & reschedule" for the job, it will not show in the list of job in the calendar.

Best run shop are using multiple options